Mix and Match

Shipping policy

Shipping Policy – KSA Dropshipping Store (2026)

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your orders quickly and efficiently throughout the Kingdom of Saudi Arabia.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is processed, you will receive a confirmation email or SMS with tracking information.

2. Delivery Time

Estimated delivery times within Saudi Arabia:

Location Estimated Delivery Time
Riyadh, Jeddah, Dammam, Makkah, Madinah 2–5 Business Days
Other Cities & Regions 3–7 Business Days
Remote Areas 5–10 Business Days

Please note that delivery times may vary due to weather conditions, courier delays, public holidays, or high-demand periods.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on your location.
  • Free shipping promotions may be offered on selected products or campaigns.
  • Any applicable shipping charges will be displayed before payment confirmation.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Saudi Arabia.

Important Notes:

  • Please ensure that someone is available to receive the order.
  • Repeated order refusals may result in restrictions on future COD orders.
  • Additional COD service fees may apply where applicable.

5. Order Tracking

Once your order has been shipped, a tracking number will be sent via email or SMS so you can monitor the delivery status of your shipment.

6. Shipping Address

Customers are responsible for providing accurate shipping information, including:

  • Full Name
  • Mobile Number
  • National Address
  • City & Region

Incorrect or incomplete information may result in delivery delays or failed delivery attempts. Saudi Arabia requires a valid National Address for smooth delivery processing.

7. Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact our support team for assistance.

8. International Shipping

Currently, we only deliver within the Kingdom of Saudi Arabia.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page or email.